Privacy Policy

Overview

Just Better Moving LLC("we," "our," or "us") operates https://justbettermoving.com(the "Site"). This page tells you what information we collect, how we use it, and what choices you have.

Information you provide

When you request a quote, you do so through our moving CRM (Chariot), which is embedded on the Site. Through it we collect details such as your name, email address, phone number, origin and destination, move date, and anything else you choose to share. We use this information solely to prepare your quote, respond to your request, and follow up about your move. Chariot processes this information on our behalf as a service provider.

Information collected automatically

Like most websites, we use Google Analytics 4 to understand how visitors use the Site. We may also use Meta Pixel and Google Ads conversion tracking to measure the effectiveness of advertising campaigns. These tools collect information including IP address, browser type, pages visited, and approximate location. They use cookies and similar technologies.

We use CallRail to track phone calls so we know which campaigns drive calls. The phone number you see on this site may be a tracking number that forwards to our main line; the call itself is unaffected.

How we use your information

We use the information you provide and that we collect automatically to: respond to your quote request, schedule and deliver your move, send you a confirmation and follow-up communications, and improve our services and marketing. We do not sell your personal information to third parties.

Information we share

We share information with service providers who help us operate the Site and our business (for example: email delivery, form storage, analytics, advertising platforms, and call tracking). These providers are authorized to use the information only to perform services for us. We may also share information when required by law or to protect our rights.

Your choices

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On. Most browsers let you block cookies; doing so may affect Site functionality. You can ask us to delete the personal information you submitted by emailing info@justbettermoving.com.

California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale or sharing of personal information. Email us at info@justbettermoving.com to exercise these rights.

Contact us

Questions about this policy? Email info@justbettermoving.com or call (201) 374-6683.